xexe66 Privacy Policy
This policy describes in detail how your personal information is collected, used, stored, and protected on the xexe66 platform.
Introduction
xexe66 (referred to hereinafter as "we", "us", or "the platform") provides a trusted online betting and casino service for users in Bangladesh. Your privacy is very important to us. This Privacy Policy ("Policy") explains what information we collect, why we collect it, and how it is processed when you visit or use the xexe66 platform.
This policy applies to all xexe66 services — including the website, mobile version, live casino, slot games, and cricket betting sections. By using our services, you are considered to have agreed to the terms described in this Privacy Policy. If you do not agree with this policy, please refrain from using our platform.
xexe66 always upholds the principles of fair play and transparency. We believe you should have full control over your personal information. This policy is written with that goal in mind — so you can clearly understand what happens to your data.
Information We Collect
We may collect the following types of information when you register on the xexe66 platform or use our services:
2.1 Information You Provide Directly
When you create an account or use our services, we collect:
- Full name and date of birth (for age verification)
- Email address
- Mobile number
- Residential address
- National ID card or passport number (for identity verification)
- Financial transaction details — information related to bKash, Nagad, Rocket, Upay, or bank transfers
2.2 Automatically Collected Information
When you visit our platform, the following information may be collected automatically:
- IP address and device identifier
- Browser type and version
- Operating system information
- Pages visited on the platform, time spent, and session duration
- Referral URL (where you came from)
- Data collected through cookies and similar tracking technologies
2.3 Transaction Information
Records of deposits and withdrawals, betting history, bonus claim records, and account balance information are stored in our system. This is essential to ensure the security of your account and the accuracy of financial transactions.
How We Use Your Information
We use the information we collect for the following purposes:
- Account Management: To create, maintain, and secure your xexe66 account.
- Identity and Age Verification: To ensure that only individuals aged 21 or older are able to use the platform.
- Processing Financial Transactions: To complete deposits, withdrawals, and bonus distributions.
- Customer Support: To resolve your issues and provide assistance via 24/7 live chat.
- Fraud and Abuse Prevention: To maintain platform security by detecting unusual transactions or suspicious activity.
- Technical Improvements: To enhance platform performance, fix bugs, and improve the user experience.
- Relevant Communications: To keep you informed about important updates, security notices, and relevant offers.
- Responsible Gaming: To monitor gaming behaviour and provide support where needed.
We never sell your personal information to third parties or share it for marketing purposes without your consent.
Cookies Policy
The xexe66 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help our site function more effectively.
5.1 Essential Cookies
These cookies are necessary for the core functionality of the site — such as maintaining login sessions, storing security tokens, and remembering your preferences.
5.2 Functional Cookies
These cookies help remember your language preference, region, and personalised settings, which improves your browsing experience.
5.3 Analytical Cookies
These cookies help us understand which parts of the site users visit most, allowing us to improve our services. The data collected is aggregated and anonymous.
You have the option to disable cookies from your browser settings. However, doing so may affect some functionality of the site.
Data Retention
xexe66 retains your personal information for as long as your account remains active and as long as it is needed to provide our services.
Even after an account is closed or becomes inactive, certain information may be retained for a specified period. The reasons for this include:
- Fulfilling legal obligations
- Resolving disputes or settling claims
- Enforcing our terms and conditions
- Maintaining records for fraud prevention
Once the retention period ends, the information is securely deleted or anonymised so that it can no longer be linked to any individual.
Data Security
xexe66 applies industry-standard technical and administrative measures to protect your personal information:
- SSL Encryption: All our pages are secured with SSL/TLS protocols, which encrypt all data transmitted between your browser and our servers.
- Secure Payment Gateway: Financial transaction information is processed to the highest security standards.
- Two-Factor Authentication: Two-factor authentication is available to strengthen the security of your account.
- Limited Access: Only authorised staff who need access for their work can access specific personal information.
- Regular Security Audits: Our systems are regularly tested and any vulnerabilities identified are resolved immediately.
While we make every effort to ensure maximum protection, no digital system is 100% secure. If you notice any suspicious activity relating to the security of your account, please contact our 24/7 live chat support immediately.
Your Rights
xexe66 believes you should have control over your own information. To that end, we provide you with the following rights:
8.1 Right of Access
You may ask us at any time what information we have collected about you. Within a reasonable time after your request, we will provide that information to you.
8.2 Right to Rectification
If any of your information is incorrect or out of date, you may request that it be corrected. This can be done through your account settings or by contacting our support team.
8.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, some information may be required to be retained for a specified period due to legal or regulatory obligations.
8.4 Right to Object to Processing
You may object to marketing communications or other specific types of data processing. This will not affect your ability to receive our core services.
To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible.
Minor Users
xexe66 is strictly not intended for individuals under the age of 21. We do not knowingly collect personal information from any minor.
Age is verified during the registration process. If a user creates an account by providing a false age and this is later proven, that account will be closed immediately and all associated information will be deleted.
If you believe a minor is using our platform, please notify our support team immediately. To learn more about responsible gaming, please visit our Responsible Gaming page.
Third-Party Links
The xexe66 platform may occasionally reference or link to third-party services — such as payment providers or game suppliers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.). These third parties have their own privacy policies.
xexe66 is not responsible for how your information is used on third-party platforms. We recommend that you read the privacy policy of the relevant third party.
Policy Changes
xexe66 reserves the right to amend or update this Privacy Policy as needed. For any significant changes, we will:
- Update the "Last Updated" date at the top of the policy.
- Send a notification to your registered email address.
- Display a temporary notice on the platform where applicable.
If you continue to use our platform after any changes, it will be assumed that you have accepted the revised policy. We recommend that you review this policy periodically.
Contact Us
If you have any questions, comments, or complaints about this Privacy Policy, please contact us:
xexe66 Privacy Team
Live Chat 24/7 — Get support directly in Bengali through the platform
We will do our best to respond to your request as quickly as possible. xexe66 always places the highest priority on user privacy and respects your trust.
For anything related to responsible gaming, please visit our Responsible Gaming page. For answers to common questions, visit our FAQ page.